Effective Date: April 1, 2026

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website, platform, products, and related services provided by PSP.PRO (“PSP.PRO”, “we”, “us”, or “our”).

By accessing or using our website or services, you agree to these Terms. If you do not agree, you must not use our website or services.

1. Who we are

The website and services are operated by:

PSP.PRO
Legal entity: [Full legal entity name]
Registered address: [Registered address]
Email: [legal@psp.pro]
Support: [support@psp.pro]

2. Scope of these Terms

These Terms apply to:

  • your use of our website;

  • any enquiry, demo request, or contact form submission;

  • access to any account, dashboard, portal, or platform we make available to you;

  • any products or services we provide, unless separate service-specific terms, commercial agreements, or order forms apply.

If a separate agreement is signed between your business and PSP.PRO, that agreement will prevail over these Terms where there is any conflict.

3. Eligibility

You may use our website or services only if:

  • you are acting on behalf of a business or organisation, or otherwise have authority to bind that business or organisation;

  • the information you provide is accurate, complete, and up to date;

  • your use of the website or services complies with applicable law, regulation, and these Terms.

We may refuse, suspend, or restrict access where we reasonably believe a user, business, transaction profile, or use case does not meet our legal, compliance, onboarding, or risk requirements.

4. Our services

PSP.PRO provides payment-related products, infrastructure, and related business services, which may include payment processing, payout functionality, gateways, integrations, routing, account connectivity, reporting, operational tools, or other features we make available from time to time.

Nothing on the website constitutes a binding commitment to provide a specific regulated or commercial service unless agreed by us in writing.

5. Your use of the website and services

You agree to use the website and services only for lawful business purposes.

You must not:

  • use the website or services for unlawful, fraudulent, deceptive, or abusive purposes;

  • interfere with the security, integrity, or performance of the website or services;

  • attempt to gain unauthorised access to systems, accounts, data, or networks;

  • copy, reverse engineer, scrape, modify, or create derivative works from the website or services except where permitted by law;

  • use our website, content, or services in a way that infringes our rights or the rights of any third party.

6. Account registration and security

Where we provide account access, you are responsible for:

  • keeping login credentials confidential;

  • ensuring only authorised users access the account;

  • maintaining accurate account information;

  • notifying us promptly of any suspected unauthorised access, misuse, or security issue.

You remain responsible for activity carried out through your account unless and until you notify us of unauthorised use.

7. Onboarding, checks, and compliance

You agree to provide any information or documents we reasonably request for onboarding, business verification, compliance, fraud prevention, sanctions screening, anti-money laundering checks, risk review, or regulatory purposes.

We may delay, suspend, restrict, or refuse access to any service where:

  • we are required to do so by law or regulation;

  • verification or due diligence is incomplete;

  • we suspect fraud, prohibited activity, sanctions exposure, or misuse;

  • information you provided is inaccurate, incomplete, or misleading.

8. Fees and commercial terms

Fees, pricing, settlement terms, processing terms, service levels, and commercial commitments will be set out in a separate proposal, order form, pricing schedule, or commercial agreement where applicable.

Unless expressly agreed otherwise in writing:

  • all fees are exclusive of taxes, duties, and similar charges;

  • you are responsible for any applicable taxes payable in connection with your use of the services;

  • we may update pricing for future services or renewals on reasonable notice, subject to any binding agreement already in place.

9. Intellectual property

All intellectual property rights in the website and services, including software, content, design, branding, documentation, and underlying technology, are owned by or licensed to PSP.PRO.

Except for the limited right to use the website and services in accordance with these Terms, nothing in these Terms transfers any intellectual property rights to you.

You must not use our name, logo, trademarks, or branding without our prior written consent.

10. Website content and no reliance

We try to keep the website accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

Content on the website is provided for general information only and does not constitute legal, regulatory, financial, tax, or professional advice. You should not rely on website content alone when making business, legal, compliance, or commercial decisions.

11. Third-party services and links

Our website or services may include links to, integrations with, or reliance on third-party services, providers, or infrastructure.

We are not responsible for third-party content, systems, products, policies, or service availability, except where required by applicable law. Your use of third-party services may also be subject to separate terms and conditions.

12. Privacy and data protection

Our collection and use of personal data is described in our Privacy Policy and Cookie Policy.

Where personal data is processed, privacy information should explain what data is collected, why it is used, how long it is kept, and who it is shared with. 

13. Availability and changes

We may update, modify, suspend, or discontinue any part of the website or services at any time, including for maintenance, improvements, legal reasons, security reasons, or operational changes.

We do not guarantee uninterrupted or error-free availability.

14. Disclaimers

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis, unless we agree otherwise in writing.

To the maximum extent permitted by law, we do not guarantee that:

  • the website or services will always be available, uninterrupted, secure, or error-free;

  • the services will meet every business requirement or regulatory expectation of your organisation;

  • any information, reporting, insights, or outputs made available through the services are complete, fully accurate, or suitable for every purpose.

15. Limitation of liability

To the maximum extent permitted by law, PSP.PRO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit, revenue, business opportunity, goodwill, anticipated savings, or data arising out of or in connection with your use of the website or services.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms, the website, or the services will not exceed:

[insert liability cap]

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

16. Indemnity

You agree to indemnify and hold harmless PSP.PRO, its affiliates, officers, employees, and agents from and against claims, losses, damages, liabilities, costs, and expenses arising out of:

  • your breach of these Terms;

  • your unlawful use of the website or services;

  • your infringement of any third-party rights;

  • information or materials you submit that are false, misleading, or unlawful.

17. Suspension and termination

We may suspend or terminate your access to the website or services immediately if:

  • you breach these Terms;

  • we suspect unlawful, fraudulent, or prohibited activity;

  • we are required to do so for legal, regulatory, compliance, or security reasons;

  • your use creates risk for us, our partners, or other users.

You may stop using the website or services at any time.

Any rights or obligations that by their nature should survive termination will continue after termination, including intellectual property, confidentiality, liability, indemnity, and dispute provisions.

18. Confidentiality

Where we exchange confidential business, technical, legal, or commercial information in connection with enquiries, onboarding, or services, each party must keep that information confidential and use it only for the purpose for which it was disclosed, unless disclosure is required by law or agreed in writing.

19. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

Your continued use of the website or services after updated Terms take effect constitutes acceptance of the revised Terms.

20. Governing law and jurisdiction

These Terms are governed by the laws of [England and Wales / Dubai International Financial Centre / United Arab Emirates / other chosen jurisdiction], unless applicable law requires otherwise.

Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of [chosen jurisdiction], unless applicable law provides otherwise.

21. Contact us

If you have any questions about these Terms, contact:

PSP.PRO
[Full legal entity name]
[Registered address]
[legal@psp.pro]
[support@psp.pro]